Crazy Time logo

Cookie Policy

This Cookie Policy explains how cookies and similar technologies are used when you access the Crazy Time game platform. This policy provides information about what cookies are, which types we use, and how you can manage your cookie preferences. By using Crazy Time, you acknowledge and accept the use of cookies as described in this document.

What Are Cookies and How We Use Them

Cookies are small text files placed on your device when you visit the Crazy Time platform. These files contain information that helps us recognise your device and improve your gaming experience. We use cookies to maintain your session, remember your preferences, and ensure the technical functionality of the game operates correctly.

The cookies we deploy serve various purposes including authentication, security, performance monitoring, and providing you with a seamless gaming experience. Some cookies are essential for the Crazy Time game to function properly, whilst others help us understand how you interact with the platform so we can make improvements.

We also use cookies to support safe gaming initiatives by monitoring gameplay patterns and helping identify potential problematic behaviour. This allows us to provide appropriate support and resources when needed.

Types of Cookies We Use

We categorise cookies based on their function and duration. The following table outlines the main types of cookies used on the Crazy Time platform:

Cookie TypePurposeDuration
Essential CookiesEnable core functionality and security featuresSession or up to 12 months
Performance CookiesMonitor game performance and technical issuesUp to 24 months
Functional CookiesRemember your preferences and settingsUp to 12 months
Analytics CookiesHelp us understand user behaviour and improve the platformUp to 24 months

Essential cookies are necessary for the Crazy Time game to operate. These include cookies that authenticate your session, maintain your connection to the game server, and protect against fraudulent activity. Without these cookies, you would not be able to access the game or certain features may not work correctly.

Performance and functional cookies enhance your experience by remembering your sound preferences, display settings, and other customisations you have selected. Analytics cookies provide us with aggregated data about how players interact with Crazy Time, which helps us identify technical issues and optimise the gaming experience.

You have control over which cookies you accept when using the Crazy Time platform. Upon your first visit, you will be presented with a cookie consent banner that allows you to accept all cookies or customise your preferences. You can change these settings at any time through your account settings or browser configuration.

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Please note that disabling certain cookies may impact the functionality of Crazy Time and prevent you from accessing specific features of the game.

The following table shows how to manage cookies in common browsers:

BrowserCookie Management Location
ChromeSettings > Privacy and Security > Cookies and other site data
FirefoxSettings > Privacy & Security > Cookies and Site Data
SafariPreferences > Privacy > Cookies and website data
EdgeSettings > Cookies and site permissions > Cookies and site data

If you disable essential cookies, you will not be able to play Crazy Time. Disabling performance or analytics cookies will not prevent you from accessing the game but may limit our ability to provide technical support or improve the platform based on usage patterns.

Third-Party Cookies and Data Processing

The Crazy Time platform may use third-party services that set their own cookies on your device. These services help us deliver the game, process payments, prevent fraud, and analyse platform performance. Third-party cookies are subject to the respective privacy policies of these external providers.

We work with trusted partners who comply with applicable data protection regulations. These partners may include game platform providers, payment processors, security services, and analytics tools. Each third party uses cookies in accordance with their own cookie policy and privacy practices.

For safe gaming purposes, we may share anonymised cookie data with responsible gambling organisations to improve player protection measures. This information is processed in accordance with data protection requirements and cannot be used to identify individual players.

We may update this Cookie Policy periodically to reflect changes in our practices, technologies, or legal requirements. When we make significant changes, we will notify you through the Crazy Time platform or via email if you have an account with us.

The date of the most recent update will be displayed at the top of this policy. We encourage you to review this Cookie Policy regularly to stay informed about how we use cookies and how you can manage your preferences. Your continued use of Crazy Time after any modifications to this policy constitutes your acceptance of the updated terms.

If you have questions about our use of cookies or this Cookie Policy, you can contact our support team through the help section of the Crazy Time platform. We are committed to transparency regarding our data practices and will respond to your enquiries as promptly as possible.

  • What is a Cookie Policy and why do online gaming sites need one?

    A Cookie Policy explains how a website uses cookies and similar tracking technologies to collect and store information about visitors. Online gaming sites must have one to comply with Irish and EU data protection laws, ensuring transparency about how your data is handled. This is especially important for gaming platforms to maintain trust and meet regulatory standards.

  • Does the Crazy Time Cookie Policy cover all types of cookies used on the site?

    Yes, a comprehensive Crazy Time Cookie Policy should detail all cookie categories including essential, functional, analytics, and marketing cookies. Each type serves a different purpose, from keeping you logged in to improving site performance and delivering personalised content. You can typically manage your cookie preferences through the settings provided.

  • How do cookies affect my safe gaming experience?

    Cookies play a vital role in safe gaming by helping platforms monitor playing patterns, set deposit limits, and implement responsible gambling tools. They enable features like session time tracking and self-exclusion mechanisms that protect players from excessive gambling. Your cookie settings should allow these essential safety features to function properly.

  • Can I disable cookies and still access gaming content?

    While you can disable non-essential cookies, some essential cookies are required for core functionality like account security and payment processing. Disabling all cookies may prevent you from logging in, placing bets, or accessing certain game features. Most platforms allow you to customise which cookie categories you accept whilst maintaining basic site functionality.

  • How often should I review the Cookie Policy on gaming sites?

    It’s advisable to review the Cookie Policy whenever you receive a notification about updates, which gaming sites are legally required to provide. Policies may change to reflect new technologies, regulatory requirements, or enhanced privacy protections. Checking annually or when you notice changes to how the site functions is good practice for staying informed.

  • Are third-party cookies used on gaming platforms and what do they do?

    Many gaming platforms use third-party cookies from partners like payment processors, analytics providers, and advertising networks. These cookies help facilitate secure transactions, improve site performance, and deliver relevant promotional content. Reputable sites will clearly identify third-party cookies in their Cookie Policy and give you control over accepting them.

  • What rights do Irish players have regarding cookie usage?

    Irish players have the right to know what cookies are being used, the purpose they serve, and how long they’re stored under GDPR regulations. You can withdraw consent for non-essential cookies at any time, request deletion of your data, and access information about what’s been collected. Gaming sites must provide clear mechanisms for exercising these rights through their Cookie Policy.

  • How do cookies support responsible gambling features?

    Cookies enable responsible gambling tools by tracking your session duration, bet amounts, and playing frequency to help identify concerning patterns. They power features like reality checks, deposit limits, and cooling-off periods that promote safe gaming practices. Without certain cookies, these protective mechanisms couldn’t function effectively to safeguard player wellbeing.

  • Do cookies store my payment information on gaming sites?

    Cookies themselves don’t typically store complete payment details like full card numbers for security reasons. However, they may store tokens or references that help facilitate secure payment processing and remember your preferred payment method. All financial data is encrypted and handled according to PCI DSS standards as outlined in the site’s Cookie Policy and privacy documentation.

  • How long do cookies remain active on my device?

    Cookie duration varies depending on type: session cookies expire when you close your browser, whilst persistent cookies can last from days to years. Gaming platforms should specify retention periods in their Cookie Policy for each cookie category. You can manually delete cookies through your browser settings at any time to remove stored information.